National Police Check Online Application Form Instructions

To Start

  1. Please go to https://afpnationalpolicechecks.converga.com.au/
  2. Tick “I have read and understood the instructions above.”
  3. Click “Start New Online Application

1.1 Proof of Identity

Choose the documents you will be uploading to the application.

Tick “I have scanned the identity documents specified above that will be loaded to my application.”

2.1 Applicant Details and 2.2 Email Address

Enter your name, date of birth and email address.

2.3 Purpose of Check

For Purpose Type, choose “Commonwealth Employment / Purpose”.

For Purpose of Check, choose “33 – Immigration/Citizenship – for supply to the Department of Home Affairs” (see screenshot below).

Immigration - Citizenship

3.1 Applicant Consent

Check that your name has been spelled correctly and the correct date of birth has been entered.

Tick the box at the bottom “By selecting this box you are acknowledging that you have read the above terms and conditions and are consenting to the Australian Federal Police to complete a National Police Check on your behalf”.

4.1 Identification Documents

Upload your documents. The files must be in .JPG .PDF or .TIF format and each file must be no more than 4MB in size.

Tick the box at the bottom “I have uploaded 100 points of identification documents and have verified that these are the correct documents”.

5.1 Applicant Details

Enter your country of birth, daytime contact number and Australian Driver’s Licence No (if you have one) and its Issuing State.

Tick Yes or No for “Have you ever been known by any other name (e.g different given/middle names, maiden name, previous married name etc)?”

If you answered yes to the above question, ensure you enter all your names. Please refer to the email accompanying this instruction for the names to enter. If there are no instructions about additional names, please enter your name as it appears in your passport, any other names which appear on documents we have requested and any other names you use.

6.1 Current Residential Address

Enter your current residential address and the address start date. This must not be a PO Box or Business Address.

6.2 Mailing Address of the Certificate

Enter the mailing address where you would like to receive the certificate.

6.3 Previous Residential Address

If you have not resided in your current address for the past 10 years or more, provide details of all previous residential addresses for the past 10 years including the address start date.

7.1 Confirm Details

Confirm your details entered.

Tick the 2 boxes below My name(s) and date of birth are correct” and “I have attached the following documents as proof of identity”.

Proceed to make payment.

What Happens Next?

The current processing time for a National Police Check is about 15 working days from the day the application is received. Once your application has been processed, your certificate will be dispatched the next business day via Australia Post to our office.  Current postage times are between 3 to 7 working days. If your National Police Check is clear, we will provide it to Immigration. If it is not clear and shows convictions or pending charges, we will contact you to discuss.

If you require a scanned copy or the original of the certificate, please email our office at [email protected].

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