Case Study

Disability and Aged Care Provider Secures Labour Agreement

Disability & Aged Care


Hammond Taylor recently assisted a disability and aged care provider with their quest to secure a labour agreement. The provider is one of the fastest growing disability and aged care service providers in the Sydney and Adelaide regions.

A labour agreement would allow the business to employ international personal care workers, who otherwise are ineligible to be sponsored under the 482 visa scheme.

What was the main requirement for the client and what were the challenges or obstacles?

In the face of a rapid increase in demand for their services, the disability and aged provider was hitting significant challenges finding personal care workers that could meet the needs of their culturally and linguistic diverse client groups. They specifically needed personal care workers who could speak Arabic, Hindi and Cantonese and they were finding it difficult to find Australians who could fill those positions.

Many of their current employees were on temporary work visas, student visas or other temporary visas, which placed significant challenges on the business to retain staff and manage the revolving door of short-term employees. In the end, they were intensely keen to find a more permanent solution, which is when they sought assistance from Hammond Taylor’s expert immigration lawyers. We suggested that a labour agreement might be the best way forward.

How did we help?

Numerous calls and client interviews were made to gather the information needed to prepare a compelling application for a labour agreement. In that application, we needed to justify to the Department of Home Affairs that there was a skills shortage in the disability support and aged care sector which directly affected their business. Through research and documentation preparation we provided details about the business and made a strong case for access to a labour agreement.

What was the outcome?

We were successful in helping the business obtain an approved labour agreement. The labour agreement was approved within two months instead of the typical six-month timeframe. We believe this fast approval was down to a combination of preparing a strong business case and providing all relevant documentation upfront. The timing of the application was also helped with Home Affairs recently nominating the aged care, disability and health sectors as a critical area of need.

Labour agreements are generally a five-year agreement that can be renegotiated over the period of the agreement. Our client, being a relatively new business, means that we will need to renegotiate the agreement and present a new business case about why some of the candidates might also need access to permanent residency, which is a common negotiation that’s made later down the track once a labour agreement is in place.

What are Labour Agreements?

Labour agreements enable approved businesses to sponsor skilled overseas workers when there is a demonstrated need that cannot be met in the Australian labour market and where standard temporary or permanent visa programs are not available.

Labour agreements are developed between the Australian Government (represented by the Department) and employers. They are generally in effect for five years and provide for visas to be granted under one or more of the following visa programs:


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